Shipping Policy
Last Updated; 02-03-26
Fresh blooms, delivered with care. Here's everything you need to know about how we get your flowers to you.
where do we deliver?
We currently offer local delivery to:
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Baton Rouge and surrounding areas
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New Orleans and surrounding areas
Not sure if we deliver to your area? Reach out and we'll let you know!
delivery lead times:
Because every arrangement is made fresh and custom for you, we require advance notice on all orders:
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Standard orders: Minimum 2 business days notice
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Large or event orders: Minimum 4 business days notice
Need something sooner? Contact us, we'll do our best to accommodate rush requests when our schedule allows, though a rush fee will apply.
delivery fees:
Delivery fees are calculated based on your location:
Baton Rouge - $20
New Orleans - $60
Delivery fees will be confirmed at checkout or when we finalize your order.
Delivery times:
We offer delivery during the following windows:
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Monday – Friday, 5 PM – 10 PM
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Saturday - Sunday, 9 AM - 10PM
You'll receive a confirmation with your estimated delivery window once your order is scheduled. While we can't guarantee exact delivery times, we'll always do our best to keep you in the loop.
what to expect on delivery day?
Our goal is to get your blooms to you as fresh as possible. Here's how it works:
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We'll reach out if we need access instructions or a gate code
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If no one is home, we'll leave your flowers in a safe spot (weather permitting) unless you tell us otherwise
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For temperature-sensitive days (extreme heat or cold), please ensure someone is available to receive the delivery or provide a shaded/protected drop-off location
Cancellations & changes
Because we source fresh flowers specifically for your order, we ask that any cancellations or changes be made at least 1 day before your scheduled delivery.
Late cancellations may be subject to a partial charge. We know things happen, just reach out as soon as possible and we'll work with you.
issues with your delivery?
We take pride in every arrangement that leaves our hands. If something arrives damaged or isn't what you expected, please contact us within 24 hours with photos and we'll make it right.
Questions?
Got questions about delivery? We're happy to help.
bouquets@bloomsxyonna.com | 225-244-9033
Beautiful blooms, headed your way!